Privacy Policy

At Horizon Hues, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how it's used, and the steps we take to safeguard your data in compliance with relevant data protection regulations.

Information We Collect

We may collect personal information from you when you visit our website, place an order, subscribe to our newsletter, or interact with our services. This information may include:

  • Contact Information: Name, email address, postal address, and phone number.
  • Payment Information: Details necessary for processing transactions, such as credit card numbers and billing addresses (handled securely by third-party payment processors).
  • Demographic Information: Preferences, interests, and other details relevant to customer surveys and/or offers.
  • Technical Information: IP address, browser type, operating system, and website usage data collected through cookies and similar technologies.

How We Use Your Information

The information we collect serves various purposes to enhance your experience and deliver our services effectively:

  • To process your orders and manage your account.
  • To improve our products and services based on your feedback and preferences.
  • To personalize your website experience and present content tailored to your interests.
  • To send periodic emails regarding new collections, special offers, or other updates you've opted into.
  • To respond to your inquiries, comments, or customer service requests.
  • For internal record keeping and analytical purposes to understand website traffic and patterns.

Data Security

We employ a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include:

  • Secure Socket Layer (SSL) technology to encrypt sensitive information during transmission.
  • Regular security audits and updates to our systems.
  • Restricting access to your personal data to authorized employees only.
  • Partnering with reputable third-party service providers who adhere to strict data protection standards.

Cookies and Tracking Technologies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can adjust your browser settings to decline cookies if you prefer, though this may impact certain functionalities of the website.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Your Rights

Under data protection laws, you have specific rights regarding your personal data. These include:

  • The right to access the personal data we hold about you.
  • The right to request correction of inaccurate personal data.
  • The right to request erasure of your personal data.
  • The right to object to the processing of your personal data.
  • The right to data portability.

To exercise any of these rights, please contact us at [email protected].

Changes to This Privacy Policy

Horizon Hues reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications signifies your acceptance of the updated policy.

Contact Us

If you have any questions regarding this Privacy Policy, you may contact us using the information below:

Horizon Hues
34 The Shard, London Bridge Street, Floor 30
London, Greater London, SE1 9SG, UK
Phone: +44 20 7946 0958
Email: [email protected]